LUCO Group Sdn Bhd (CLEV)
LUCO Group Sdn Bhd ("we," "our," or "us"), operating under the brand name CLEV, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.
We adhere to the Personal Data Protection Act 2010 (PDPA) of Malaysia and other applicable data protection laws. By accessing our website or using our CLEV products and services, you consent to the collection and use of information as described in this policy.
We require all third parties to respect the security of your personal information and treat it in accordance with the law.
We implement appropriate security measures to protect your personal information from accidental loss, unauthorized access, alteration, or disclosure. These measures include encryption of sensitive data, secure password protocols, regular security assessments, and employee training on data protection.
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements, resolving disputes, and enforcing our agreements.
Inactive customer accounts and related personal information will be retained for up to 7 years from the last interaction or transaction, after which they will be securely deleted or anonymized.
Under applicable data protection laws, you have the right to:
To exercise these rights, please contact us using the details provided in Section 12.
Our website uses cookies and similar tracking technologies to distinguish you from other users. This helps us provide you with a good experience when browsing and allows us to improve our website.
You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.
Our CLEV products and services are not intended for individuals under the age of 18 years. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically for any changes.
LUCO Group Sdn Bhd (CLEV)
32-A, Jalan Kolam Air 3, Jalan Ipoh, 51200 Kuala Lumpur.
Email: enquiry@lucogroup.com.my
Phone: +60 12 253 0842
If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia at:
Department of Personal Data Protection
Level 6, Kompleks Kementerian Komunikasi dan Multimedia
Lot 4G9, Persiaran Perdana, Presint 4
62100 Putrajaya, Malaysia
Email: pcpdp@pdp.gov.my
Phone: +603-8911 7901
The CLEV brand name, logo, and all related marks are trademarks of LUCO Group Sdn Bhd, protected under applicable intellectual property laws. Any unauthorized use of these trademarks is strictly prohibited.
By using our website or services, you acknowledge that you have read and understood this Privacy Policy.